FAQs

Your Questions Answered

What is your Covid policy?

If you have a positive Covid test in the last 5 days, feel ill with what could be Covid, or are running a fever greater than 101˚, please do not come into the clinic; call for rescheduling or advice. Otherwise we are requiring the wearing of masks inside the clinic.

What is your new patient procedure?

We typically schedule an intake appointment to review history, medications, and prior medical care.  We really appreciate if all your paperwork is filled out before your appointment.

Will I always see the same provider?

You will likely see the same provider for wellness and routine care, but you may be scheduled with another member of the team for specialty services since all of our providers have a different skill set.  If you prefer to see someone specifically please let the office know when scheduling.

What will my co-payment be?

Co-payments vary by insurance so please check with your insurance for specifics.  You may not have a copay for some wellness care like an annual exam as this is typically covered by insurance.  If you bring up other issues during this visit a copay may apply since it is no longer wellness care only.

What is the late policy?

If you are going to be more than 10 minutes late we may need to reschedule to ensure that we can keep our providers on time.  

If you are a new patient we need you to arrive early to make sure that your paperwork is filled out.  If you arrive on time, but without paperwork done we may need to reschedule. 

What is the no show policy?

We often have a long wait time for available appointments. If you no-show or cancel with less than 24 hours notice you may be subject to a $50 fee.  If you no show or have a late cancellation more than 3 times you may be dismissed from the practice.

Can I bring my dog with me to my appointment?

Yes! On a leash, of course.